Prefer to text?
We can text you helpful information and follow up at your convenience.
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We will only use this information to contact you about your request.
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Your Request Has Been Received!
Thank you, Name. A caring treatment specialist will contact you using your selected method shortly.
Request received
Specialist notified
Contact pending
You took an important first step.
A real person will review your request and contact you privately. There is no obligation to enter treatment or choose a particular provider.
What happens next?
What happens when someone contacts me?
A treatment specialist will contact you using the call or text option you selected. They will listen without judgment, learn more about your situation, answer your questions, and explain possible next steps. You can discuss treatment needs, insurance coverage, location, and personal preferences without pressure to make an immediate decision.
Am I committing to treatment?
No. Submitting this request does not enroll you in treatment or require you to choose a particular provider. It simply gives you an opportunity to ask questions, receive guidance, and decide what feels appropriate for you or your family.
Can I ask for help for someone else?
Yes. Parents, spouses, relatives, and friends can request guidance for someone they care about. A treatment specialist can help you understand available options, prepare for a conversation with your loved one, and determine what steps may be appropriate for the situation.
Is my information private?
Your request will be handled discreetly and in accordance with our privacy practices. The information you provide will be used to respond to your request and help identify appropriate options. You are not required to share more than you feel comfortable discussing during the initial conversation.
What if the situation is urgent?
Do not wait for a callback if someone is unconscious, cannot be awakened, is having difficulty breathing, may be experiencing an overdose, or is in immediate danger. Call 911 immediately. If you suspect an opioid overdose and naloxone is available, administer it while waiting for emergency responders. For a suicide, mental health, or substance use crisis in the United States, call or text 988 for immediate support.